1.   The hire charge quoted is in accordance with the details provided by the Hirer on our booking form.   The agreed period of hire can be extended by prior arrangement only, no less than 21 days prior to the date of hire and time permitting and will incur additional costs calculated in half hour units or part thereof per vehicle.  Other variations to the agreed contract must be agreed with Bow Field Hire no less than 21 days prior to the date of hire and may incur additional costs.  Any extension of time requested during the agreed period of hire will subject to time permitting and will incur costs.  An agreed extension to the period of hire will only commence once payment has been made in CASH ONLY to the chauffeur.  Cheques are not accepted nor payment at the end of the new agreed hire period.

2. The reservation of any vehicle is not confirmed until the deposit in full has been received.

3.   The vehicle(s) booked will be clean and dressed with ribbons.  Silk flower arrangements will be provided if the vehicle has a rear parcel shelf.  Chauffeurs will be in appropriate attire.  Chauffeurs will perform their duties in a helpful, polite and courteous manner.

3.   The vehicle(s) will arrive at the collection address as advised.  The Hirer must ensure that persons to be conveyed are ready to leave at the agreed Hire Start Time i.e. Departure Time as detailed on the booking agreement.  The Hirer must ensure that the Hire Finish Time as detailed on the booking agreement is adhered to.

4.   Every effort is made to ensure against damage to, or loss of property of the Hirer or any member of their party travelling in our vehicles.  The Proprietor will not be liable for damage to, or loss of property, howsoever caused.

5.   We are unable to accept liability for delay and/or breakdown of vehicle(s) caused by circumstances beyond our control, occurring prior to, or within the agreed hire period.  We are unable to accept liability if it becomes necessary to withdraw a booked vehicle before or during the agreed hire period for any reason whatsoever.  The Hirer will be informed as soon as is practical to do so of any problems arising.  The Proprietor reserves the right to offer an alternative vehicle, if available.  The Hirer shall not be under any obligation whatsoever to accept a substitute vehicle if offered.  Should the Hirer reject an alternative vehicle then all monies paid be refunded in full.  The Hirer accepts that the Proprietor does not guarantee to supply vehicles as booked if weather conditions become hazardous.  Should such conditions arise, we reserve the right to offer a vehicle more suited to cope with adverse conditions or to withdraw entirely.
If conditions dictate the entire withdrawal of hire, a refund of all monies paid will be refunded in full.
Refunds will be limited to, and shall not exceed monies received by Bow Field Hire.  The Hirer shall not be entitled to an alternative vehicle AND a refund unless the alternative vehicle offered and accepted is of a lower hire value, then the difference will be refunded.  If an alternative vehicle is of a higher rate than that booked and is accepted, the Hirer shall not be entitled to any refund.
All vehicles are maintained to the highest standard but we do not guarantee the performance of any vehicle.

6.   The Hirer accepts and understands that the majority of our vehicles are of an age whereby they do not have the benefit of modern technology and precision engineering and therefore there is an increased risk of mechanical failure.

7.   Smoking, eating or drinking is not permitted in any hire vehicle.  
The chauffeur will have the right to refuse entry into any vehicle in his charge to any person who is, or appears to be under the influence of alcohol.  The chauffeur will withdraw from hire if he subject to any abusive behaviour.  The chauffeurs decision if final.  
Any damage to our vehicles howsoever caused by the Hirer or persons in their party, including sickness, will incur a minimum charge of £200 

8.   The Hirer should ensure that all belongings are removed from the vehicle at the termination of the hire period.  Items left should be collected before disposal within 14 days.

9.   EVENING COLLECTIONS.  The vehicle(s) will arrive at the agreed time and WILL NOT WAIT.  Passengers must be ready to leave at the agreed time.  A vehicle can only wait by prior arrangement, time permitting, and will be charged in half hour units or part thereof.

10.  LOCATIONS FOR PHOTOGRAPHS.  Additional locations for photographs etc. are by prior arrangement only.  Minimum charge £45.00 per vehicle.

11.  CANCELLATION. Cancellations must be received in writing from the Hirer no less than twelve weeks prior to the date of hire, otherwise the balance in full will be due.  
Telephone cancellations are not accepted.

12.  All deposits are non-refundable and non-transferable unless the cancellation or amendment is made by the Proprietor.

13.  The balance in full will be due 4 weeks prior to the date of hire.  late payments cannot be settled by cheque.  The full fee is required for bookings made less than 4 weeks before the date of hire.

14.  Credit card payments charged at 2.5% American Express payments charged at 3.75%

15.  The Hirer, upon the reservation of a vehicle or vehicles, agrees to and accepts our Terms and Conditions of Booking.